Miami Heat Pump -Geothermal Heat Pump
Heat Pump and Heating in Miami
Miami Heat Pump is a heating equipment supplier and warehouse in Miami, Florida, focused on heat pump equipment rather than on-site repair calls.
About Miami Heat Pump -Geothermal Heat Pump
The name Miami Heat Pump points toward geothermal and heat pump equipment specifically, and the company's Google classification backs up that equipment-first identity: heating equipment supplier and warehouse are the two listed categories, not a repair or installation-contractor designation. That distinction matters for anyone comparing this listing to a typical residential AC repair company, because a heating equipment supplier and warehouse is generally built around sourcing, stocking, and moving equipment rather than dispatching a technician to diagnose a broken system inside a home.
Based on NW 21st Street in Miami, the business lists a toll-free phone number, (866) 407-8535, which is more common among equipment suppliers serving a wider region than a strictly local, single-neighborhood repair outfit. No hours are listed on the company's Google profile, so availability, whether that means walk-in access to a warehouse, phone order hours, or something else, is not something this listing can confirm one way or another; anyone interested should call ahead to check current hours before visiting or placing an order.
The company's neighbors are listed as Miami Beach, Coral Gables, and Hialeah, placing it within the broader Miami-Dade market that a heating equipment supplier would typically serve, whether that means contractors sourcing components or property owners exploring heat pump systems directly. Miami-Dade's climate leans heavily toward cooling demand for most of the year, with heating and heat pump equipment playing a smaller, more specialized role than in colder regions, which fits a business built around a specific equipment category rather than general-purpose AC repair.
Homeowners with an urgent cooling failure are likely better served by a repair-focused contractor, while those researching heat pump equipment options may find this listing more directly relevant to what they need.
Miami Heat Pump -Geothermal Heat Pump Services
What customers say about Miami Heat Pump -Geothermal Heat Pump
Overall 4.4 stars from 34 reviews on Google. Here are the highest and lowest rated.
Top rated
These guys make you feel like your the most important person. Answering my text, with silly questions, at odd hours with.
Elsia M., 5 stars, via Google
Great Value for a geothermal heat pump. I bought a 2.5 ton. Put in a 500 foot well with 1.5 inch pipe. Cost around 25K total. Heats my house in a NY winter.
stuyvesantization, 5 stars, via Google
This place was fantastic to deal with. I needed to get a warranty part for my parents. And not only were they good about calling me back and keeping in touch, but we had the part so fast. I couldn't believe it!
Diane E., 5 stars, via Google
Most critical
This is the most unethical company I have ever had the misfortune to deal with. We had this unit installed one year ago and have had problem after problem. They finally agreed to a replacement last fall after sending part after part with no success in fixing it. We were told we would get a new unit when in fact they just rebuilt the old unit and sent it back. This was only after calling and pleading with the owner of this company who is rude and volatile to say the least, not to mention unprofessional. I was practically in tears begging for help because we had been with our heat for months and he yelled at me. He has hung up on my husband, hung up on me, and the HVAC tech who spoke with him confirmed he is awful. We were without heat for over 3 months this winter in our brand new home. Now we turn the AC on for the first time and were woken up in the night because it was blowing heat measuring at 111 degrees coming out of the vents! 111 when the thermostat was set on 72! We have done everything he has told us including replacing the thermostat. We have used two different HVAC companies for the benefit of a second opinion. Both companies agree the unit is garbage. I called again for help and he only makes excuses. This time he says it’s the tech’s fault who installed it. He will not take responsibility for a faulty unit. When I told him he needed to take responsibility he hung up on me. Horrible company. DO NOT BUY ANYTHING FROM THIS MAN.
Kristy W., 1 star, via Google
I spent over $100k with Miami heat pump, 20 units. 1 was bad and sent back. They've had the unit for over a year and its been over 3 months just trying to get back.
This has delayed my business.
Stay away from this company.R L., 1 star, via Google
UPDATE AFTER RESPONSE:
If you’re reading this, I trust you can see the indifference I was referring to in my original post via their response. I won’t say anymore about it., , , , , , , , , , , , , , , , , , , , , , Bought a house with a MHP unit already installed. Been here for 3 weeks and it has sprung a leak at the connection points on the unit. Called support to try and see what my options were and was told, no matter what I asked, "it's a plumping issue." Nothing else. No advice on how to temporarily stop the leak. No pointers on who I might call. Just, "it's a plumbing issue." Over and over again. Eventually I just said OK and he hung up.Unit is 2 years old, but because I'm not the original owner, warranty is void, although I know the original owner personally.
I understand that this dude's hands may be tied and I also understand warrany policies. But the incredibly unhelpful, repeated "it's a plumbing job." communicates that he had no time for my issue and wanted to get off the phone as quickly as possible. If I had a spare $5k, I'd throw this unit out and replace it with something better just so I didn't have to call again.
Elijah S., 1 star, via Google
Frequently asked questions about Miami Heat Pump -Geothermal Heat Pump
Does Miami Heat Pump send technicians to repair home air conditioning systems?
Its Google listing classifies the business as a heating equipment supplier and warehouse, not a repair or installation contractor, so it appears to function more as a source for heat pump and heating equipment than a company that dispatches technicians for same-day AC repair calls.
What are Miami Heat Pump's business hours?
No hours are listed on the company's Google profile, so availability is not confirmed one way or another in this listing, and anyone interested in visiting or placing an order should call the toll-free number, (866) 407-8535, ahead of time to check current hours.
What kind of equipment does Miami Heat Pump appear to focus on?
The company's name references heat pump and geothermal systems specifically, and its listed categories as a heating equipment supplier and warehouse support that equipment-focused identity, suggesting the business centers on sourcing and stocking heating and heat pump equipment rather than general air conditioning repair.
What areas does Miami Heat Pump serve from its Miami location?
The business is based on NW 21st Street in Miami, with Miami Beach, Coral Gables, and Hialeah listed as nearby areas, placing it within reach of a broad swath of Miami-Dade County for anyone sourcing heat pump or heating equipment.
